Privacy Policy

Last updated: Aug 16, 2023


Hello Folks! Allow us to present to you Onourem’s Privacy Policy which describes our policies and procedures on the collection, use and disclosure of your information when You use the Service and tells You about Your privacy rights and how the law protects You. While all this might sound too typical and technical, we have made a genuine attempt to make it comprehensive to everyone by offering this quick summary to you at the end. However, the summary in no way shall substitute the actual Privacy policy which has to be understood in the purest terms.

Any terms used in the Privacy policy are to be understood by you as per the Interpretation and Definitions section that follows and those which do not find a mention there are to be understood as per the common (Legal) parlance.

At the outset, allow us to clearly state that we use Your Personal data to provide and improve the Service. By using the Service, you explicitly agree to the collection and use of information in accordance with this Privacy Policy. In case you do not agree, please do not use our services.

Interpretation and Definitions

Interpretation

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

You
means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Company
(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Onourem Internet Services Pvt. Ltd., 4 W 20 Talwandi, Kota, Rajasthan 324005, India.

For the purpose of the GDPR, the Company is the Data Controller.

Collecting and Using Your Personal Data

What types of Data do we collect?

Personal Data

While using Our Service, We ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information includes, but is not limited to:

Usage Data

Usage Data is collected automatically when using the Service and includes information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

When you choose to log in to our App via your Facebook account, you grant us permission to receive your name and profile picture from Facebook. If an email address is linked to your Facebook account and you don't opt out, you also allow Facebook to share it with us.

This information is used to create your Onourem account. If you decide to remove the Onourem app's access in your Facebook settings, our access to this data will cease. Nevertheless, the personal data obtained during the initial setup of your Onourem account using Facebook will still be retained by us. To completely revoke our access to this data, you must delete your Onourem account entirely.

Data Collection:

We gather specific personal information when you utilize our app, which is integrated with Facebook. The categories of data we collect encompass:

Intended Use of Collected Data:

We utilize the gathered data for the following objectives:

Permanently Deleting Your Onourem Account:

Learn How to Close Your Account on Android & iOS

For more detailed information and step-by-step instructions, please visit the following link: https://www.onourem.com/delete-account.html

Information Collected while Using the Application

We are continuously working towards making your usage experience with Onourem a pleasure and this may require that while using Our Application, in order to provide features of Our Application, We may collect, with your prior permission:

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings. You can also enable or disable location services when You use Our Service at any time, through Your Device settings.

Tracking Technologies and Cookies

We’ve learnt that to win hearts, customization is the key. And so to tailor your experience with Onourem, we use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

How do we Use Your Personal Data?

True to our mission and vision, we at Onourem will never do anything that breaches the bond of trust that we work day and night to build. The use of your data does and will always agree to this ground rule. This and the urge to keep improving our services, is what guides our use of your data and accordingly, the Company may use and moderate Personal Data for the following purposes:

We may share your personal information in the following situations:


Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

We take data security very seriously and thus we will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Email Marketing

We like to keep you informed and thus we may use Your Personal Data to contact You with notifications, newsletters, marketing or promotional materials and other information that may be of interest to You. You are completely in control of what mails you receive and may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Facebook Fan Page

Data Controller for the Facebook Fan Page

The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page (https://www.facebook.com/onourem/), the Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service:

https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy

https://www.facebook.com/policy.php

for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here:

https://www.facebook.com/full_data_use_policy


CCPA Privacy

Your Rights under the CCPA

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

The right to know about Your Personal Data:

You have the right to request and obtain from the Company at the aforementioned address, information regarding the disclosure of the following:


The right to delete Personal Data.

You also have the right to request the deletion of Your Personal Data (except that which is necessary for the working of your Onourem account) that have been collected in the past 12 months.

The right not to be discriminated against.

You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:


Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email us at support@onourem.com

The Company will disclose and deliver the required information after charging a minute administrative charge, within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

WE DO NOT SELL PERSONAL INFORMATION

We are diligently committed to prevent anyone from collecting any data through cookies, about your online browsing or otherwise, for any sort of behavioral advertising. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

Please note that the opt out will place a cookie on Your computer/mobile device that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile Devices

We assure you that our App does not collect any cookies for Ad personalization or targeted advertisements. Any concerns in this regard may be voiced out through a mail at support@onourem.com

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of You browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us at support@onourem.com . If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these users.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Your California Privacy Rights (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: support@onourem.com.

Want a Quick Summary?

So here’s what this Privacy Policy is all about.

We at Onourem are a community driven to make this world a happier and a better place. We do this through Onourem Social Games by building deeper connections via refreshing conversations. To provide our services and make them better, we learn some things about you when you use our App. For example, if we know how you are feeling, we try and make you feel better by small pep-talk-kinda messages. Or, when you want to share a memory, we feel that it would be great to share it through the picture that it is captured in. Or, we let you connect to your friends by seeing who in your contact list is already on Onourem.

But how do we collect this information?

How we share information?

When we share information, it’s usually because you ask us to — like when you want to play a question game with Public or defined privacy settings. Some of your information, like your username and anything with public visibility settings, is visible to the public by default.

We also share information within the Group or our business partners that help us provide our services, and when we think it’s required by law.

But for most everything else, we maintain that you are in control.

How we Store Information?

Any content that you post is stored with us for as long as you want us to store that subject to our fundamental guidelines for uploading content related to our specific features. Some other information may be stored for longer. For example, you may create a question on Onourem and send it to your friends. When you delete your account, this question may stay in the system. We store your basic account information until you ask us to delete it. And we’re constantly collecting and updating information about the things you might like and dislike, so we can provide you with better content.

How you control your information?

Want to update your account information or change who can see what content that you post on the app? Just go to your settings in the app or individual settings for specific features while posting such content. Curious about your information that's not in the app? Ask us at support@onourem.com to download your data. If you ever want to leave Onourem and delete your account, you can do that too.